Reference

How satakamataka Handles Your Personal Data

This Privacy Policy sets out exactly what personal data satakamataka collects when you open an account, how we use it, and the rights you hold over it under…

No data sold to third partiesAccount data encrypted at restYou can request deletion anytimeCovers UPI, Paytm, PhonePe transaction dataIndia-specific legal framework
satakamataka How satakamataka Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we handle your personal data, want to request access to the information we hold about you, or wish to raise a concern, our privacy team…

Privacy Email Send your data-access or deletion request to our dedicated privacy address. Include your registered mobile number so we can locate your account record quickly and respond without delay.
Live Chat Support Start a live chat session from your logged-in account dashboard. Our support agents can log a formal privacy request on your behalf and provide you with a reference number for tracking.
Written Post For formal legal notices relating to data processing, you may write to our registered correspondence address. Include your account ID and the specific data right you are exercising for fastest handling.
HOW WE PROTECT YOU

Our Data Handling Practices Explained Clearly

We want you to understand exactly how your information is handled from the moment you open an account through to the day you ask us to close it.

Encryption at Rest and in Transit

All personal and financial data is encrypted using AES-256 at rest and TLS 1.3 in transit. Your UPI handle and Paytm-linked number are never stored in plain text, and no internal team member can read them directly.

Cookie Usage

We use session cookies to keep you logged in, analytics cookies to understand which lobby sections you visit most, and preference cookies to remember your chosen language. You can manage or reject non-essential cookies from your browser settings at any time.

Account Security Measures

Two-factor authentication via your registered Indian mobile number is available on every account. Login attempts from unrecognised devices trigger an SMS verification step, adding a layer of protection beyond your password alone.

Data Retention Schedule

Active account data is retained for as long as your account is open. If you close your account, we retain transaction records for the period required by Indian financial regulations and then delete or anonymise remaining personal identifiers.

Third-Party Data Sharing

We share data only with payment processors (such as UPI network partners and PhonePe gateway providers) strictly necessary to complete your transaction, and with fraud-prevention services. We do not sell, rent or trade your data to advertisers or data brokers.

Requesting Access or Changes

You have the right to request a copy of all personal data we hold about you, to correct inaccurate details, and to ask for erasure where no legal obligation requires us to keep it. Submit your request via email or live chat and we will respond within 15 business days.

Common Questions About Your Data Rights at satakamataka

Below are the questions we hear most often about how we collect, store and use personal data. If your question is not covered here, reach out to our privacy team directly via email or live chat and we will give you a specific written answer within 48 hours.

We collect your name, email address, mobile number, date of birth and the payment identifier you use — such as your UPI handle or Paytm-linked number. We also log device type and IP address for security monitoring purposes.

We retain a masked transaction reference for reconciliation and dispute resolution. Your full UPI handle or PhonePe credentials are never stored in recoverable plain text after the transaction clears through our payment gateway.

Yes. Email our privacy team from your registered email address with the subject line 'Data Access Request' and your account ID. We will compile and send your data file within 15 business days, in a readable format.

Send a deletion request to our privacy email or raise it through live chat. We will close your account, anonymise personal identifiers and delete non-required data within 30 days, retaining only what Indian financial law obliges us to keep.

No. We do not sell, rent or share your personal data with advertisers or marketing firms. Data moves only to payment processors and fraud-prevention partners, solely to complete your transactions and keep your account secure.

We use essential session cookies, analytics cookies and preference cookies. You can reject non-essential cookies at any time through your browser settings or our cookie-consent panel. Essential cookies cannot be disabled as they keep your session active.

Contact our privacy team by email or live chat immediately. We will acknowledge your concern within 48 hours and investigate fully. If you remain unsatisfied, you may escalate the matter to the relevant Indian data-protection authority under applicable local law.